Accessibility Statement

Last updated: September 4, 2026

HF Holdings, Inc. is committed to ensuring that our website is accessible to people with disabilities. We are actively working to increase the accessibility and usability of our website, and we hold ourselves to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

Ongoing Accessibility Efforts

Our Efforts

We are continually improving the user experience for everyone by applying the relevant accessibility standards. Our efforts include regular accessibility audits of our website, remediation of the issues those audits identify, and ongoing monitoring to maintain compliance as the site changes.

Third-Party Content

While we strive to ensure the accessibility of our website, some content and functionality is provided by third-party sources, including our payment processing, chat, and client login tools. We are not responsible for the accessibility of third-party content, but we will work to address any issues brought to our attention.

Assistive Technology and Language Services

Our website is built to work with common assistive technologies, including screen readers, screen magnification, and keyboard-only navigation. Please note that HF Holdings, Inc. does not offer language translation services. A Glossary of Commonly Used Debt Collection Terms, translated into many languages, is available from the NYC.gov glossary of terms.

Feedback and Contact Us

If you experience any difficulty accessing any part of our website, or if you need information from this site in an alternative format, please contact us. We welcome your feedback and will work to address your concerns promptly.